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Case Manager - Help Desk - Knowledgebase 3.3

Case Manager - Help Desk - Knowledgebase 3.3

Case Manager - Help Desk - Knowledgebase Publisher's Description

Case Manager web application is designed to manage your business processes to establish the control of cases, clients, assignments, information storage, billing and reporting, etc. The application includes the following: - Case Management (Open, Assign, Resolve) - Inventory Management (Store and Manage Your Items or Instances) - Knowledgebase (View Resolved Cases) - Reports (Create Reports, Statistics, and Billing) - 3 Access Levels (Allow Limited Access to Use Your Application) - Email Notifications (Send Confirmation Emails Upon Each Action) - Check Case Status

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